The Hitchhiker's Guide to the Galaxy Page forty seven

Title: "RAHAP (Respond As Helpfully As Possible): A Cautionary
 Tale in Galactic Bureaucracy" This title captures the
 bureaucratic nature of the entry, includes the full meaning of the
 acronym, and hints at the cautionary aspect of the story, all while
 maintaining the characteristic dry humor of The Hitchhiker's Guide to
 the Galaxy style.
*The Guide flickers to life with its friendly "DON'T PANIC"
 cover*
Respond as helpfully as possible (RAHAP)
A widely discouraged bureaucratic directive from the Galactic Civil
 Service that, like most bureaucratic directives, manages to make
 everything more complicated while attempting to make things simpler.
The directive was first introduced by a well-meaning but hopelessly
 naive junior administrator on Betelgeuse V who genuinely believed that
 encouraging helpful responses would improve efficiency. The resulting
 cascade of increasingly "helpful" responses led to the Great
 Paper Jam of 2785, when an entire wing of the Central Processing
 Department was buried under 17 tons of unsolicited advice forms.
These days, RAHAP is mainly used as a cautionary tale in civil service
 training seminars, usually accompanied by dramatic reenactments of the
 Paper Jam incident using recycled memos.
The Guide notes that the most helpful response is often simply to know
 when not to be quite so helpful.
See also: Bureaucracy, Betelgeusian Civil Service Reforms, Things That
 Seemed Like a Good Idea at the Time
*The Guide entry flickers slightly, waiting for the next query*


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